Frequently Asked Questions
Get answers to common questions about our service
Is this an official driver's license?
No. International Driving Advisor provides an unofficial translation of your valid domestic driver's license into multiple languages. It is not a government-issued license and does not replace your original license.
Are you affiliated with the government or AAA?
No. We are a private, independent service provider. We are not affiliated with any government agency, embassy, consulate, or the American Automobile Association (AAA).
Can I use this translation to drive legally?
No. This document is a translation only and does not grant legal driving rights. You must always carry and present your original valid driver's license when driving.
What do I need to provide to order?
You will need to submit:
- A copy of your valid domestic driver's license
- A recent passport-style photo
- Your basic contact details for delivery
How long does it take to receive my order?
Digital Copy
Delivered by email within 2 hours, and under 8 minutes with urgent processing.
Printed Copy
Shipping times vary depending on your country (7–25 business days).
Is my personal information safe?
Yes. We use multiple security measures to protect your data:
- SSL encryption for data transmission
- PCI-compliant payment processing
- GDPR standards for data protection
What if my order is rejected by a car rental agency or authority?
Since this is not an official license, acceptance is at the discretion of third parties. We cannot guarantee approval by every organization, but many travelers use translations for easier communication abroad.
Can I get a refund?
Refunds are available in certain cases — please see our Refund & Returns Policy for full details.
Still have questions?
Our support team is here to help with any additional questions you may have.